Silver jewellery and unique handmade gifts by Indigo Silver
Silver jewellery and unique handmade gifts by Indigo Silver
Silver jewellery and unique handmade gifts by Indigo Silver
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Customer Testimonials

2012 | 2011 | 2010 | 2009 | 2008 | 2007

At Indigo Silver, we actively encourage feedback so that we can continually improve the quality and range of our products and services.

If you do have comments on a recent shopping experience, our products, our web site, or any other aspect of our service to you, then please do leave feedback - good or bad!

The following is just a sample of customer testimonials from 2010 - thank you to all who have contributed...

Emily S 
Germany
[Dec 10 - Star cluster pendant & Cream sparkle bracelet
As I live in Germany I asked my sister to order me a necklace and bracelet as Christmas gifts, she had recommended your site from a previous order. I have now received the goods from her and would just like to say how delighted I am with my purchases, they are both absolutely super! I have scoured the shops here and nothing compares with the quality or beauty of your products. She also told how helpful you were regarding a size adjustment to the bracelet, which is perfect. Thank you so much and I will not hesitate to use your company when necessary in the future.
Emma M 
County Down UK
[Dec 10 - Cross cluster & Venetian cluster ruby pendants] 
Just received my order from yourselves and the pieces are gorgeous! The murano glass ruby cluster is so rich and vivid and I know my sister is going to love the silver cross necklace. I want some Indigo Silver for myself!!! Many thanks for your excellent choice and service.
Andy G 
Somerset UK

[Dec 10 - Lampwork feature dotNew Moon bracelets]
The two items I purchased from the site were a special present for my partner of 22 years. She was so pleased with the quality and design of the bracelets. Will certainly buy again. Thank you Indigo Silver.

Maria R 
Essex UK
[Dec 10 - Custom order - Aurora Borealis pendant
The Aurora Borealis pendant is absolutely gorgeous! I am so thrilled that I have it and that it is a unique piece! And of course the waterfall earrings go with it perfectly! My entire wardrobe between now and Christmas will be worn on the basis of “Does this go with my pendant?”. And of course, you know what you have done, don’t you? Whereas before I had an obsession with your earrings, now I am going to want to buy every single bead ‘n bits pendant that you bring out...Once again thank you. I don’t think I can tell you how much I love that pendant. Must go and have a cup of tea and calm myself !
Becky V 
Kent UK
[Nov 10 - Cream heart bracelet]
I bought the cream and silver pearl bracelet as a christening present. It's just arrived and I'm absolutely delighted with it, so much so that I've just dropped a very large hint to my husband that one from Santa Claus might be in order! I'd be happy for you to use this as a testimonial, as not only am I delighted with the product but the ease of buying with you was a pleasure, and the product arrived in great time.
Ann C 
Lancashire UK
[Nov 10 - Murano bracelet and earrings - midnight
The bracelet and earrings arrived today and I am delighted with them. They will make a beautiful Christmas present for my sister-in-law, she can't fail to be delighted too. Thank you for your quick service and for the finely crafted jewellery.
Laura D 
Worcestershire UK
[Nov 10 - Venetian cluster (petite) ruby pendant
I ordered three murano heart necklaces for my bridesmaids, they arrived quickly, well presented and will go perfectly with their dresses! Very pleased with the service provided by Indigo Silver, thank you.
Rosie R 
Leicestershire UK
[Nov 10 - Simple butterfly pendant]
Excellent service and goods.
Carol D 
Cheshire UK
[Nov 10 - Murano heart bracelet & Venetian earrings - aqua-verde
My latest purchases are for presents - the Murano earrings are such a lovely colour and perfect in size. The lightweight bracelet is so nice - it is simple in design yet looks contemporary. I chose an Amethyst heart simply by completing the special instructions box at checkout. Two perfect presents for my friends - it's a shame I can't keep them for myself! As usual, brilliant service and beautiful jewellery - thank once you again.
Amanda W 
Berkshire UK
[Nov 10 - Fruits of the forest bracelet
Thanks again for all your help and efforts. I don't think I have had such great customer service from anywhere before. It's very refreshing to find someone so willing to help. You always respond so quickly to all queries, and put so much effort in - to ensure everything is perfect for the customer. And of course, the products you offer are wonderful. So one very satisfied customer here!
Sarah L 
Middlesex UK
[Oct 10 - Filligree heart earrings
The filligree heart earings are absolutely delightful, so pretty.
Shirley F 
Surrey UK
[Oct 10 - Bath melts gift box - truly roses
Excellent service and communication. Was informed immediately when items were not available and suitable alternatives offered. Quick delivery and sturdy packaging. Will definitely use again.
Sandra R 
Vermont USA
[Oct 10 - Murano leopard pendant
I ordered, from the United States, a present for my sister-in-law who lives in the UK. The idea was that having the gift shipped from the UK would involve no taxes, custom fees, etc., for her. It all worked like a charm. The gift arrived, beautifully wrapped (according to my sister-in-law), and she loved it. What more could I ask? Thanks Indigo Silver.
Paula G 
Gloucestershire UK
[Oct 10 - Various Venetian earrings, Venetian cluster & Heart sparkle earrings
Extremely helpful (I asked for a slight change of beads used for the murano glass necklace and this was done exactly as requested). Thank you so much, I love the necklace and the earrings I ordered to go with it.
Dave E 
Channel Islands UK
[Oct 10 - Murano heart earrings - raspberry ripple
Service was excellent and PayPal is a good method of payment for customer and business due to guarantees. My purchase was for a birthday present and was very well received. I'm sure she would like more!
Vicki I 
Northamptonshire UK
[Oct 10 - Amore pendant & Crystal flower drops earrings
Many thanks to Indigo Silver, who went out of their way to make sure the items were delivered in time for me to give as an anniversary gift. The communication was excellent, and I would be happy to shop with them again :-)
Linda W 
Monmouthshire UK
[Oct 10 -  Venetian cluster - raspberry rippleMurano charm necklace - jade
Having searched for Murano glass I was so pleased to go and shop on the Indigo site.
Joan E 
Lancashire UK
[Oct 10 - Murano sapphire pendant
Very professional service. Lots of lovely items to choose from.
Carol D 
Cheshire UK
[Oct 10 - Perl Amore bracelet, Shallow pool & Moondance earrings
Yet another brilliant purchase! Both pairs of earrings are so lovely – the drop size is just right and the colours are gorgeous (true to the colours on the website) They look very modern and unique - all at a great price! The bracelet is the same (apart from the fastener) as my Love Links bracelet but not as expensive! I bought the bracelet because I had an excess of Love Links charm beads and they fit perfectly (they move freely along the bracelet). I have purchased several items in the past and have NEVER once been disappointed – so thank you again for great service and most importantly beautiful jewellery.
Maria B 
Essex UK
[Oct 10 - Pony Girl - Hippy Babe, Big Heart - Micro Chick, Love is... pendant - teal & Sweetheart earrings
I recieved my order yesterday, I just wanted to let you know how pleased I am with the jewellery and the service that I received from you. It is our wedding day on 16th Oct and the jewellery has made perfect gifts for our bridesmaids. I was also pleased how quickly we received our order. I will definately recommend you to my friends.
Maureen M 
Fife UK
[Oct 10 - Watermelon bracelet & Shimmering teal earrings]
Received watermelon bracelet which had been out of stock for some time. I absolutely love it, so colourful and unusual.
Jonquil N 
Mid Glamorgan UK
[Sep 10 - Murano turquoise pendant
Am so impressed with your efficient, friendly and very helpful service - thanks so much.
Helen R 
Dorset UK
[Sep 10 - Flower diamond earringsblack thong
Received flower drop earrings yesterday, quick delivery, securely and attractively packaged, beautiful, well made and very reasonably priced item! I've bought from Indigo Silver before, and wouldn't hesitate to do so again. Site is easy to navigate and pictures are clear. Excellent and unusual products, gorgeous silver, I love it!
Amy M 
Derbyshire UK
[Sep 10 - Bespoke Hannah, Pink jade, & Heart earrings] 
Thank you very much for the jewellery I ordered, it arrived today and they are really beautiful pieces. I shall definitely be ordering some more from you in the near future for gifts and might even treat myself!
Jacqui B 
Herts UK
[Sep 10 - Murano Thai ring necklace - jade pendant
Have got a few bits from yourself and will go on to do so as long as you keep doing all the lovely sparkly shinny stuff to tempt me!!!!
Rachel W 
Cheshire UK
[Sep 10 - Cream sparkle bracelet, Hannah earrings, and Cross cluster pendant
From start to finish I was impressed with a full, smooth transaction.
Charlotte C 
East Sussex UK
[Sep 10 - Sweetie earrings & bracelet
Very helpful and efficient service.  Lovely bracelet.  Will definitely order again.
Dorothy H 
Nottinghamshire UK
[Sep 10 - April diamond pendant
Navigating the site and the ordering process was very easy to follow. The item was delivered very quickly and the pendant was really lovely, far exceding my expectations. The pendant is for a Christening present and is so sweet. I will definitely order from Indigo Silver again.
Janet P 
Middlesex UK
[Aug 10 - Venetian cluster & Murano heart charms]
I was very impressed with your website and very pleased with the way my queries were dealt with on the phone. A first class sevice. The goods ordered are really lovely. Thank you very much.
Melanie R 
Humberside UK
[Aug 10 - Bespoke Murano bracelet
Would just like to say a big thank you for all your help with my recent order.  I received my order on Sat 30th, really impressed with how quickly it came.  It's absolutely gorgeous, I'm sure it will be perfect for my sister in law, I'm tempted to buy one for myself now though.
Lesley A 
Hampshire UK
[Jul 10 - Bespoke Murano braceletRubino Pendant
Have just purchased a Rubino bracelet and necklace as a gift for my friend. I am absolutly thrilled with both pieces of jewellery and will now have to treat myself! Many thanks for a speedy delivery as well.
Carol D 
Cheshire UK
[Jul 10 - New Moon & Leafy glade bracelets and Venetian earrings - chartreuse
Yet another perfect purchase from yourselves! I bought three items: two for a present and one for myself. The Murano earrings and the Leafy Glade bracelet are for my friend's birthday and are so lovely. I decided to treat myself to the New Moon bracelet and I am so glad that I did. It is so different and I love it and cannot wait to wear it! So thank you once again for your brilliant service.
Lisa L 
Worcestershire UK
[Jul 10 - Ballet Dancer - Hippy Babe
I was looking for a special gift for my 7 year old daughter who was dancing a solo for the first time in a local dance festival. When I found the 'ballet dancer' pendant on your website it was perfect and my daughter loved it and couldn't wait to show all her friends! The perfect keepsake x x
Sarah S 
Suffolk UK
[Jul 10 - Venetian cluster (petite) ruby
Nice looking website, high quality product, fabulous value for money, very quick despatch, nice packaging. I had looked at loads of sites, and the quality of this one was as good John Lewis, which I also buy from for Murano heart jewellery.
Karen M 
Hampshire UK
[Jul 10 - Murano white pendantHannah earrings
Delighted with my purchase. I was a bit unsure about ordering jewellery without having first having the opportunity to examine it but I found that the photographs on the website were a very accurate representation of the product although the earrings were slightly smaller than I had imagined, but I loved them nonetheles. Items arrived very quickly by recorded delivery mail. Excellent service. I would definitely use Indigo Silver in the future.
Eleanor B 
London UK
[Jul 10 - Love is... pendant - teal
My favourite thing about Indigo Silver is the range. There is something for everyone, both classic and modern, both subtle and bold. Also, the use of quality materials (Murano glass, Swarovski crystals, etc) combined with very reasonable prices, means that you can give somebody something impressive that they will love, and it won't break the bank!
Susanna G 
Adelaide Australia
[Jul 10 - Watermelon bracelet
I just received the bracelet and wanted you to know what is was all I had hoped for and more. The bracelet is gorgeous and I will be sure to purchase more jewellery from you in the near future.
Carol D 
Cheshire UK
[Jun 10 - Sweetie bracelet
Thank you for the excellent and personal service I received from yourselves. You answered my query promptly and efficiently. I have had previous purchases from your site and have never had any problems whatsoever. I have always been highly pleased with the items of jewellery that I have received. The Sweetie Bracelet I ordered is lovely and very individual - just like all the other products you sell. A big thank you for your help and service.
Maria R 
Essex UK
[Jun 10 - Lotus earrings & Venetian chocolate cluster
Oh I wish I had discovered your website years ago! The lotus earrings I ordered are beautiful, unusual and look a lot more expensive than they were. I was also impressed by the speed of delivery of my order.
Nigel D 
Kent UK

[Jun 10 - Cross cluster pendant]
Very efficient and helpful at all times, thank you for good customer service.

Amanda W 
Berkshire UK
[Jun 10 - Leafy glade bracelet
I just wanted to send you a quick email to tell you how delighted I am with my new Leafy Glade Bracelet. It arrived yesterday. I love the colours and the selection of beads/gems used. And regarding the fit... it's spot on! Fits perfectly. I couldn't be more happy with it. So once again, a very big thank you for all your help, kind emails, beautiful products and fantastic customer service :-)
Nicola L 
Essex UK
[Jun 10 - Venetian cluster (petite) ruby pendant
I ordered a Venetian cluster rubino necklace at the last minute for a wedding. It was sent quickly as per my request and I was delighted with it! Very pretty & received many compliments - I love it!
Margaret C 
Essex UK

[Jun 10 - Jewel bracelet]
I found exactly what I was looking for, a bit of glamour at a reasonable price.  My daughter in law was delighted with her birthday present so she is happy and so am I !

Sarah L 
Middlesex UK

[Jun 10 - Bespoke Peach melba earrings]
Had some earings specially made to match a necklace I purchased in Dec 09. They are lovely and thank you so much for your superb customer service. It is a delight to deal with Indigo Silver. Thanks.

Sarah G 
Essex UK
[Jun 10 - Bespoke Murano cluster bracelets
Just a quick note to say the bracelets and earrings are wonderful. My friend is really pleased with hers as well. Will recommend you to everyone I know and will definitely be back again. Thanks again for all your help, Sarah.
Louise M 
Hampshire UK
[May 10 - Linda Macdonald - Dotty pendant]
I have just received my Dotty necklace and am so pleased with it. The packaging was beautiful but the necklace is excuisite it is "just me" I do not want to take it off!!!!! I have recommended you to all my friends and family. Can't wait until I order again. Louise.
Heather T 
West Yorkshire UK
[Apr 10 - Blue daisy bag & Soft pink evening bag
I simply loved my Blue Daisy Bag. It's big enough to fit everything I need and yet retains a sense of style. To many bags are just to big! The femininity of the bag is just right, stylish and sohisticated with fun thrown in.
Sally B 
Berkshire UK
[Apr 10 - Murano charm necklace & Love is... pendant
I love the fact that you can speak to someone about your order. Too often you are not sure about the buying process and frequently disappointed with your order. The fact that Hayley is so pleasant is a bonus. A return customer yes yes yes!
Susan M 
West Sussex UK
[Mar 10 - Murano small hearts pendant & Bath melts]
Your customer service is second to none. I will definately shop with you again and would (and already have) happily recommended you to friends.
Sylvia H 
Lincolnshire UK
[Mar 10 - Murano rubino pendant & heart earrings
Website, service and products were all very good.
Jenni M 
Berkshire UK
[Mar 10 - Murano bracelet - rubino
I had a lot of queries about making a bracelet in a different colour and these were answered really quickly so I got to order exactly what I wanted. Hayley was extremely helpful and made it very easy to ask the smallest of questions. I would definately recommend this website to others and order more for myself. Thank you for all your help.
S Blair 
Neath UK
[Mar 10 - Venetian cluster & Lampwork feature bracelet]
Fantastic products, great prices, speedy delivery, I have recommended indigo silver to lots of friends and will be shopping with you again. Thanks.
Jo H 
Northamptonshire UK
[Mar 10 - April - diamond pendant
Everything was excellent, nothing needs improving!!
Keith G 
Norfolk UK
[Mar 10 - Murano midnight pendant
Easy to do, good quality, very happy.
Trudy F 
Vale of Glamorgan UK
[Mar 10 - Birthstone Pony Girl (bespoke)
I contacted Hayley directly to explain about the special gift required for a family member. She was incredibly helpful and customised a necklace beautifully to create a very special personal present. Many thanks - I will definately order from Indigo Silver again.
Heather T 
West Yorkshire UK
[Feb 10 - Sage & mochaTiny Murano heart earrings]
Your website is good - don't make too many changes as it's simple to navigate and the items are clearly displayed. The only reason I wouldn't recommend the site is because I want the items to remain my special treat for me or presents I want to buy. Maybe I'm not as nice as my friends think I am!
Sharon B 
Cambridgeshire UK

[Feb 10 - Murano Rubino necklace, bracelet & earrings]
Second to none custmer service. Beautiful jewellery. I've just placed my third order, to which I'm eagerly awaiting the arrival of, and I certainly will be placing a fourth order! Especially as I've already picked out what I want to order next!!

Elizabeth O 
East Yorkshire UK
[Feb 10 - Murano ruby pendant and heart earrings
My shopping experience with Indigo Silver was straightforward and enjoyable.  The jewellery I received was even more beautiful than I expected it to be.  Overall I received a great service and will definitely be back for more!
Ralph P 
Heerlen Netherlands
[Feb 10 - Firefly Kingfisher earrings
Indigo Silver has a clear website, pictures of the jewellery are similar to what you get. Careful service. Fast delivery.
Dorothy B 
Kent UK
[Feb 10 - Murano heart ruby earrings]
It was very refreshing to see the items shown accurately on the website; so often, I have ordered items online and they've been small & flimsy compared to what was expected - not so here. You can definitely order with confidence and I'm just about to do so again!
Paula C 
Durham UK
[Jan 10 - Venetian cluster chocolate & other pendants] 
Excellent website and good service.
Clare D 
Northamptonshire UK
[Jan 10 - Venetian cluster - raspberry ripple
I found my shopping experience with your company a straight forward event.  I know that the gift I was buying was well received by my sister who had requested it.  I would consider buying from you in the future when looking for a present for any of my female family members and friends.  Thank you.
Janet H 
West Sussex UK
[Jan 10 - Rubino earrings, Pearl heart, Happy! - Little Chick]
Superb quality items and 5* service, fantastic shopping experience, will be back for more!
Alison B 
Staffordshire UK
[Jan 10 - Murano scarlet pendant & heart earrings
Excellent service. I ordered matching earrings and scarlet murano pendant for my eldest Daughter as a Christmas present. We both loved them. I shall be visiting the site again soon.
Moya I 
Surrey UK
[Jan 10 - Blue lagoon earringsBlue ellipse pendant
The items that I ordered were better than expected and admired by everyone. I was especially pleased with the quick delivery just before Christmas. Thankyou.
Maggie P 
Worcestershire UK
[Jan 10 - Solitaire sparkle earrings]  
I ordered a pair of earings a few days before Christmas and was delighted when they arrived within two days, and in time to give them as a present.
Julie C 
Avon UK
[Jan 10 - Venetian chocolate cluster & Rubino earrings
I was very impressed with the selection of jewellery on your site.  I ordered close to Christmas and was not expecting to get delivery in time yet the items arrived speedily and were well packaged and presented in gift boxes.  I am already thinking about my next purchase for my birthday and have already recommended the site to my sister.
Linda F 
Renfrewshire UK
[Jan 10 - Ocean calm & Rose Quartz, Vibrant bracelet
I bought two bracelets and two necklaces as Christmas gifts - the pieces were stunning and the turnaround on delivery first-class. I will definitely be shopping at Indigo Silver again and have already recommended you to friends. Keep up the great work!
Jean N 
Essex UK
[Jan 10 - SunriseKaren hill tribeMurano cube earrings] 
I have ordered several items from Indigo Silver, for myself and for friends and have been delighted with the quality of the items and the packaging and delivery service. I am happy to recommend Indigo Silver to others.
Anne W 
Hampshire UK
[Jan 10 - Hannah & Elizabeth earrings, Star cluster pendant]
Excellent value for money.
Aileen S 
Antrim UK
[Jan 10 - Murano bracelet & Heart of glass necklace
Indigo Silver proved to be an extremely professional service  providing gifts for a friend and colleague.  The gifts I ordered were beautiful and original and were very well received.  The service I received from Hayley was excellent, she went the extra mile to help ensure the goods were delivered on time and was extremely helpful.  I would have no hesitation in recommending the site to others.
Patricia T 
Faringdon UK
[Jan 10 - Murano midnight pendant, earrings & small hearts
Great choice of jewellery and I was really pleased with the quality of the products I purchased. My telephone enquiry was dealt with efficiently, I have already recommended your site to friends and will be using you again.
Margaret L 
Midlothian UK
[Jan 10 - Cream heart braceletFlower power pendant
Beautiful unique affordable products.


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