Customer Reviews

Independently verified product and store reviews can give other customers more confidence to purchase, plus it lets us know what we're doing well and where we can improve. You will receive an emailed invite to leave a product or store review a few days after each purchase. Thank you very much to those who have already left the reviews below!

Summary by Judge.me AI - updated monthly

Store specialising in Murano glass jewellery offers beautiful, high-quality items with exceptional customer service. Fast delivery, lovely packaging, and personalised assistance. Customers praise vibrant colours, elegant designs, and excellent value. Frequently purchased as gifts with overwhelmingly positive feedback.

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Indigo Silver
Gloria W. (Sevenoaks, England)
I've never been disappointed Xx

I've never been disappointed with anything I've purchased from Indigo Silver. And have received compliments regarding earrings and chains. Thank you Xx

Hi Gloria, thank you so much for your lovely review of Indigo Silver - hope to see you again soon! Hayley x

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Indigo Silver
Beverley B. (Great Yarmouth, England)
First class jewellry and service.

I have had several pieces of jewellry from Indigo Silver, both for myself and as gifts. Most has been Maurano Glass, which I love. The quality of the jewellry and service from the company is brilliant. Thank you, Hayley. I will no doubt be purchasing g more in the future. 😊

Hi Beverley, thank you very much for taking the time to leave such a lovely review of Indigo Silver. I'm so glad you like our Murano Glass Jewellery as it's a particular favourite of mine too - see you again soon! Hayley x

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Indigo Silver
Jenny (Hackney, England)
I love these earrings.

I love these earrings. Individual with beautiful colours in morano glass in timeless shapes. Silver fastenings.
Fairly priced and with excellent customer support.

Hi Jenny, thanks very much for reviewing us, our Murano Glass and our service! Hayley x

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Indigo Silver
Heather S. (Aberdare, Wales)
Murano Glass Earrings.

Very pleased with Indigo Silver. Love my Murano Glass Earrings
Excellent customer service.

Hi Heather, that's very nice of you to say so - I am so pleased you love your earrings and our service! Hayley x

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Indigo Silver
Jill H. (Haywards Heath, England)
First time I have shopped with this company

First time I have shopped with this company. They have a vast array of lovely jewellery in fabulous colours. My order arrived very quickly.

Hi Jill, thank you very much for reviewing our store, product selection and service - I'm so pleased you found us! Hayley x

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Indigo Silver
Leigh W. (Sunderland, England)
Beautiful!

I came across your website a couple of days ago, absolutely beautiful items. Ordered a pendant necklace and it has arrived today, gorgeous! Placed an order for more
items today. Speedy service too, would highly recommend.

Hi Leigh, thank you very much for reviewing our store and service too - and great to see you come back for more! You will be able to review the items you bought too when you receive our follow-up email around 7 days after shipping. Hayley x

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Indigo Silver
Julie (Gainsborough, England)
Stunning Murano glass heart earrings

This was my first purchase and I’m back for more. Quality and look was fantastic. Packaging was very pretty too. I love everything glass and these are beautiful.

Hi Julie, thank you very much for reviewing our shop, having bought a pair of our Murano Glass Heart earrings. I'm so glad you liked them and our packaging - and that you're back for more! Hayley x

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Indigo Silver
L (Redcar, England)

I wanted to replace some murano glass earring bought in Venice for me many years ago of which I received multiple compliments about. I came across this company and found a beautiful collection. I decided to buy two pairs as the price was reasonable. On arrival - beautifully boxed and wrapped and exactly as the pictures show online.

Hi, thank you very much for taking the time to send in your lovely feedback on our jewellery and service - hopefully see you again soon! Hayley x

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Indigo Silver
Helen P. (Tiverton, England)
Bespoke Jewellery Set

I was looking for some jewellery to wear to a wedding to tie in with my outfit and came across Indigo Silver and the beautiful Murano glass collection. I contacted Hayley to see if she would create something for me and within a week of discussing what I was after I received my parcel. They are very nicely presented in their own box My order was for a matching pendant, twin bracelet and ear-rings which are absolutely perfect. I have shown them to a couple of my friends who think that they are amazing and I am sure there will be many more compliments. I would highly recommend Indigo Silver and will definitely order from them again.

Hi Helen, thank you so much for those kind words. It was a pleasure to create something with and for you! Hayley x

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Indigo Silver
Robert D. (Hackney, England)
Murano glass bead bracelet.

Murano glass bead bracelet purchased, lovely piece of jewellery.
Well made looks beautiful, well satisfied.

Hi Robert and thank you very much for reviewing our store, and our Chocolate Murano Glass Bracelet (https://www.indigo-silver.co.uk/products/murano-glass-bracelet-chocolate) - I'm so glad you like it! Hayley x

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Indigo Silver
Sue M. (Epsom, England)
Beautiful set of pink and silver jewellery - special commission

Having a fair number of Indigo Silver jewellery pieces, I asked Hayley if she could make something from some pale pink glass beads that I had had for sometime, but too ugly/out dated to wear. She made me the most amazing necklace, charm bracelet and earrings. She took so much time trouble and care to create something really special and I am so grateful. What a talented, efficient and helpful lady Hayley is!

Hi Sue, thank you for your lovely review! It was a pleasure to make you your new set from pieces that you no longer wore. I’m so pleased you are happy with the results. Hayley x

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Indigo Silver
Sandie (Beaconsfield, England)
Very impressed

I ordered some earrings for a gift and they arrived very promptly and beautifully packaged. Many thanks

Hi Sandie, thank you very much for your review - it's great to get such lovely feedback on our packaging and delivery. Hayley x

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Indigo Silver
Karen H. (Norwich, England)
Exceptional service

Hayley was very great, helping me recreate a necklace I wanted to replace after it had been stolen. The necklace was a gift and quite unusual. Hayley's site offered jewellery that was not quite to my taste, but through mixing and matching her designs and a chain I found myself we created a great piece. We had to look at old pics and work out the best pendant to have. After that Hayley was so patient with me as I dithered and delayed making a decision whether to go ahead and to make a choice between different options she had offered me.
She was extremely responsive on email and even more so when it came to sending the completed necklace out to me. I ordered it and it arrived the next day. I would highly recommend Indigo Silver.

Hi Karen, thank you very much for taking the time to leave such a lovely review. It was a pleasure to help out with this custom order and I'm so glad it all worked out for you - dont hesitate to shop with us again! Hayley x

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Indigo Silver
Sheila S.
Excellent Craft

I have recently purchased two pendants and a bracelet in Murano Glass.
Thank you for your prompt attention to my orders I look forward to receiving certificates for the last order when you have them in again. Personally, I am not a fan of heart pendants, I like the more individual pendants similar to my purchases. It is the first time I have purchased this type of jewellery and I am very impressed with the quality of the product. It would be lovely to see more variety in your pendants. How about hexagon, diamond shape or oblong for a change. Once again thank you for your prompt service.
Sheila Sampson

Hi Sheila and thank you very much for taking the time to review Indigo Silver. I'm so glad you like our Murano Glass Jewellery and particularly its quality. We source all of our Murano Glass from Italy (hence the certificates of authenticity to which you refer) - we then design and make all of the Murano Glass items you see in our store. These do include a variety of bead shapes, but thank you very much for your suggestion regarding pendants specifically. See you again soon I hope! Hayley x

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Indigo Silver
Lorraine I.

Thank you so much Hayley. Your service has been excellent and will definitely be shopping with you again. I love your range of jewellery and know my friend will be delighted with her gift

Hi Lorraine and thank you for your lovely review - see you soon then! Regards, Hayley.

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Indigo Silver
Danielle M.

Thank you so much for all your help! Service has been fantastic , I received the 18inch chain yesterday

Hi Danielle, thank you for your review! Regards, Hayley.

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Indigo Silver
Graham L.

Just received the replacement earrings and Jane, my daughter in law, is delighted. Thank-you very much for your prompt and extremely efficient service.

Graham, thank you so much for commenting on our service! Regards, Hayley.

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Indigo Silver
Christine L.

My earrings have arrived safely. I am pleased with them, thank you.

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Indigo Silver
Barbara M.

Many thanks for the Lentil Pendant received today. l absolutely love it and think it is gorgeous! I will definitely buy another one from you so will keep an eye on your website and emails.

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Indigo Silver
Deborah D.

Just to let you know that I received the earrings yesterday. Thank you for all your help (and the speed in which you responded). I know my cousin will be very pleased with her birthday present.

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Indigo Silver
Mary M.

Hi Hayley, thank you so much for making my bracelet look beautiful again. I wear it quite a lot but it still looks like new and so glad it could be repaired so well.

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Indigo Silver
Sheila S.

Thank you - my little bag arrived today - exactly what I have been looking for and good service too!

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Indigo Silver
Karen C.

Received the altered bracelet and necklace. Both fit perfectly now extended. Thank you so much.

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Indigo Silver
Diane W.

The earrings have an arrived safely and they are lovely...Hadn't realised you actually made this jewellery! Very impressive.

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Indigo Silver
Christine D.

I wish to say thank you so much, the earrings are beautiful. Gorgeous colour and very quick delivery. They are a present but I am sure the person will love them.

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Indigo Silver
Elaine C.

Just wanted to thank you for the care you have taken in altering my bracelet, also how quickly you have responded. I can now wear it without worrying about it coming off. As always your service is impressive.

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Indigo Silver
Alison H.

Wow thank you so much, my parcel arrived this morning! I am overwhelmed with the quality of your service.

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Indigo Silver
Natalie B.

I received my order today and I wanted to thank you personally, the earrings are beautiful and I am sure my mum will be really pleased with them. Thanks so much again for personalising them for me and I will definitely be buying items for myself in the not too distant future.